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Frequently Asked Questions (FAQ)

Only Tajima machines, especially the newer LAN-enabled generation.
The device needs to have LAN connections enabled.
No, we support only two versions back from the active version. The customer will need to update to DG15.
No, if the older version did not include the LAN license, the update or upgrade would not add a LAN license.
1 – Free – Machine operator can retrieve the design from the queue once the design has been sent. 2 – Barcode from Folder (payable option) – Designs retrieved locally directly from the folder. 3 – Barcode from Librarian Enterprise Server (payable option) – Designs retrieved from librarian database.
No, the number of LAN licenses is equal to the number of Barcode licenses.
No, once a device has Barcode licenses, any LAN license added will automatically include a Barcode license.
Yes, only DG software is able to connect with Tajima LAN machines.

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